Content Convergence & Integration 2008
Session: Launching an Enterprise Wiki - 6 Steps to Success
Description
Wikis, with their free-flowing unstructured approach to knowledge management are catching on like wildfire within organizations. However, there are pitfalls to avoid before rolling them out within your company. This presentation outlines the six key factors to consider before launching one of these applications. Using examples based on real-life success stories, Darren will provide recommendations that will help you achieve success regardless of the wiki platform you choose
Session Details
| Speakers: |
Darren Gibbons  |
| Date: | Thursday, March 13, 2008 10:00 AM - 10:55 AM |
| Were you there? | Log in to add this session to your personal conference calendar. |
| Rating: |
after 2 ratings » Read the review |
| Track: | Web publishing |
| Location: | Finback |
Reviews
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By: Claudia Wunder
on Mar 17 2008 at 03:45 AM GMT
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Presentation in the Hallway
Perhaps I shouldn't rate this session because I didn't attend it--I was in a competing session. I did however, get the 5-minute version of the session, afterwards, in the hallway. I approached Darren, expressed my interest in Wikis and regrets that I couldn't be in 2 places at once, and he was kind enough to give me the 5-minute version using his laptop. My first impression was how far Wikis have come since I first used one in 2004, when we created hyperlinks by writing words in camel caps (e.g. ThisIsALink). I liked Darren's advice to roll out a Wiki with some categories in place, to give writers a framework to start with. I have a client who's interested in implementing a Wiki. If we do, I'll be taking Darren's advice for sure. |
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By: Theresa Putkey
on Mar 13 2008 at 04:38 PM GMT
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Six steps and great examples
Darren's presentation reviewed enterprise wikis: what is an enterprise wiki, how is it different than a regular wiki, why is it useful to an organization, and how should it be implemented in an organization. He had six steps to implementation, including this such as having a "Wiki Gardener" that can make sure the formatting is applied correctly, that a page is in the correct spot, etc. Other steps included having a test group, having a promotion and a launch. One of the best points was the number of examples Darren gave for implementing wikis. Although these wikis were implemented with ThoughtFarmer, Openroad's software, Darren didn't focus on this software but more on the business case for having an enterprise wiki (of any brand) and the practical steps to implementation (for any brand). The companies included travel, law, engineering, and some others. When one person asked how she could she sell this in a consulting company where time is money and if someone is working on the wiki, they're not making money. Darren asked "Is that person sending email?" When the woman said yes, Darren responded that email takes just as much time as using a wiki, plus the information in the email is only being shared with a limited number of people. But what if the information should only being shared with a limited number, such as an a law firm or accounting firm? In an enterprise wiki, security can be applied and access defined. All in all, I thought this was an informative presentation, vastly increased my understanding of large scale, private, company wikis. Plus, it was inspiring, even for a one-woman company. |
